Privacy Policy

Privacy Policy for Okulti

Effective Date: 02.03.2025

At Okulti, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Our website is hosted by Shopify Inc., which provides us with the online platform to sell our products. Shopify may collect, use, and store your data in accordance with their own privacy policy. For more information, please review Shopify’s Privacy Policy. 

1. Information We Collect

We collect the following types of information:

a. Personal Information Provided by You:

  • Name, email address, phone number, and shipping/billing address when placing an order or signing up for our newsletter.
  • Payment information (e.g., credit card details) for purchases.

b. Automatically Collected Information:

  • IP address, browser type, time zone, and device information when you visit our site.
  • Information about how you interact with our website (e.g., pages viewed, time spent on the site) via cookies and similar technologies.

c. Information from Third Parties:

  • Payment processors, shipping services, and analytics tools may provide data related to your transactions and site interactions.

When you make a purchase or browse our website, some data, such as your IP address, device information, and payment details, may be collected by Shopify on our behalf. This information is necessary to process transactions and ensure the security of your data.

2. How We Use Your Information

We use your information to:

  • Fulfill and process your orders, including shipping and payments.
  • Communicate with you about your purchases or respond to inquiries.
  • Send promotional emails (only if you opt in).
  • Improve our website, products, and services based on user behavior and preferences.
  • Comply with legal obligations and prevent fraudulent activity.

We use Shopify to process payments, fulfill orders, and securely store your personal information. Shopify uses advanced security protocols to protect your data and ensure compliance with privacy regulations.

3. Sharing Your Information

We may share your data with trusted third parties to provide our services, including:

  • Payment processors (e.g., Stripe, PayPal) to handle secure transactions.
  • Shipping partners to deliver your orders.
  • Analytics providers (e.g., Google Analytics) to understand website performance and user behavior.

We do not sell, rent, or trade your personal information to third parties.

We share your data with Shopify, which processes your information to facilitate transactions, provide customer support, and improve the shopping experience. Shopify is contractually obligated to handle your information in accordance with applicable data protection laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize you on future visits and save your preferences.
  • Track usage and performance to improve the website experience.

You can manage or disable cookies through your browser settings. However, this may affect certain website functionalities.

5. International Data Transfers

As our operations expand, your information may be processed in the USA or the UK. We are committed to safeguarding your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) for UK and EU customers.

For GDPR compliance, you have the right to:

  • Access your personal data.
  • Request corrections or deletions.
  • Restrict or object to data processing.
  • Lodge a complaint with a data protection authority.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your data may be retained by Shopify in accordance with their policies. We recommend reviewing Shopify’s Privacy Policy for details about their retention practices.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: help@okulti.com